Privacy Policy for Vibrant Digital Media
Effective Date: September 26, 2024
Vibrant Digital Media (“we,” “us,” or “our”) operates the website vibrantdigitalmedia.com (“Website”). This privacy policy explains how we collect, use, and protect your personal information when you use our Website and services, in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. Data Controller Information
- Business Name: Vibrant Digital Media
- Website: vibrantdigitalmedia.com
- Email: [email protected]
- Business Address: 10839 Teeter Ct., Indianapolis, IN 46236, United States
2. What Data We Collect
We may collect the following categories of personal data when you interact with our Website or use our services:
- Personal Identification Information: Full name, email address, phone number, and billing address.
- Business Information: Company name, social media account information (if relevant to the services provided).
- Payment Information: Credit card details and other payment-related information (processed through a third-party payment processor).
- Usage Data: Information on how you use our Website (IP address, browser type, device information, time zone, etc.).
- Communication Data: Emails or other communication you send to us (feedback, inquiries, etc.).
3. How We Collect Your Data
We collect your personal data in the following ways:
- Direct Interactions: When you fill out forms on our Website, send inquiries via email, sign up for our services, or book coaching sessions.
- Automated Technologies: As you navigate through our Website, we collect information automatically using cookies and similar tracking technologies.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds under the GDPR:
- Consent: When you provide us with explicit consent (e.g., subscribing to newsletters or opting into marketing communications).
- Contractual Necessity: To fulfill a contract or agreement with you (e.g., providing social media management or coaching services).
- Legitimate Interest: For purposes like improving our services, Website functionality, or security.
- Compliance with Legal Obligations: To meet regulatory or legal requirements.
5. How We Use Your Data
We use your personal data for the following purposes:
- To Provide Services: To offer and deliver social media management, coaching services, and digital marketing solutions.
- To Communicate: To respond to your inquiries, provide updates on your services, and notify you about any changes to our services or policies.
- To Process Payments: To manage payments and billing for services purchased through our Website.
- To Improve Our Website and Services: For analytics, research, and development to improve your experience on our Website.
- Marketing and Promotions: If you have opted in, to send you promotional emails, newsletters, or updates on new services or offers.
6. How We Share Your Data
We do not sell or rent your personal data to third parties. However, we may share your data with the following types of third parties:
- Service Providers: Third-party companies that assist us in operating our Website, processing payments, or providing services to you (e.g., payment processors, email marketing providers, etc.).
- Legal Compliance: We may share your personal data if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement).
7. International Data Transfers
Your personal data may be transferred to, and stored at, a destination outside the European Economic Area (EEA). We ensure such transfers comply with the GDPR by using appropriate safeguards, such as the EU Standard Contractual Clauses, to protect your data when transferred internationally.
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular audits of our security protocols.
9. Data Retention
We will retain your personal data only for as long as is necessary to fulfill the purposes for which we collected it, including to comply with legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
10. Your Data Protection Rights
Under the GDPR, you have the following rights concerning your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data, subject to legal and contractual obligations.
- Right to Restrict Processing: You can request that we restrict the processing of your data under certain conditions.
- Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
- Right to Object: You can object to the processing of your data for direct marketing or when based on legitimate interest.
If you wish to exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
11. Use of Cookies
We use cookies and similar tracking technologies to enhance your experience on our Website. You can control the use of cookies through your browser settings, but disabling cookies may limit the functionality of our Website.
For more information, please see our [Cookie Policy].
12. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any external websites you visit.
13. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verified parental consent, we will take steps to delete that information.
14. Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.
15. Contact Information
If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
- Vibrant Digital Media
- Email: [email protected]
- Address: 10839 Teeter Ct., Indianapolis, IN 46236, United States
By using our Website and services, you consent to the terms outlined in this privacy policy.