Terms and Conditions
Effective Date: September 26, 2024
Welcome to Vibrant Digital Media. These Terms and Conditions govern your access to and use of our website vibrantdigitalmedia.com (the “Website”) and any services provided by Vibrant Digital Media (“we,” “us,” or “our”). By using the Website or purchasing any services, you agree to be bound by these Terms and Conditions.
Please read these Terms carefully. If you do not agree to these Terms, please do not use our Website or services.
1. Business Information
- Business Name: Vibrant Digital Media
- Website: vibrantdigitalmedia.com
- Email: [email protected]
- Business Address: 10839 Teeter Ct., Indianapolis, IN 46236, United States
2. Use of Our Website and Services
By accessing or using our Website, you agree to the following conditions:
- Eligibility: You must be at least 18 years old to use our Website and services. If you are under 18, you may only use our services with the involvement of a parent or guardian.
- Account Creation: Certain areas of our Website may require you to create an account. You are responsible for keeping your account information, including your password, confidential and secure. You are also responsible for all activity that occurs under your account.
- Lawful Use: You agree to use the Website and services only for lawful purposes and in accordance with these Terms. You may not use the Website to engage in any illegal or harmful activities.
3. Services Offered
Vibrant Digital Media offers social media management services, social media audits, and coaching for beginner social media managers and content creators. The services provided include, but are not limited to:
- Social media strategy development
- Social media account management and content scheduling
- Auditing of social media performance and recommendations for improvement
- Coaching sessions for individuals or businesses on social media management and content creation
4. Service Availability
We aim to ensure that our services are available to you at all times. However, we do not guarantee that the services will be uninterrupted or error-free. We reserve the right to modify, suspend, or discontinue the Website or any service at any time without notice.
5. Purchases and Payment
When you purchase any service from us, the following terms apply:
- Pricing: All prices listed on the Website are in U.S. Dollars (USD) unless otherwise indicated. We reserve the right to change our prices at any time. However, any changes will not affect the prices of services already purchased by you.
- Payment: Payment is due at the time of purchase unless otherwise agreed upon in writing. Payments are processed securely through third-party payment processors. By making a purchase, you agree to provide accurate payment information and authorize us to charge the total amount of the purchase.
- Refunds: Refunds will be considered on a case-by-case basis. If you are not satisfied with the service provided, please contact us at [email protected] within 14 days of your purchase, and we will work with you to resolve the issue.
6. Coaching Services
For coaching services, the following additional terms apply:
- Scheduling: Coaching sessions must be scheduled in advance. You are responsible for attending the sessions at the scheduled time.
- Rescheduling: If you need to reschedule a coaching session, you must notify us at least 24 hours in advance. Failure to do so may result in forfeiture of the session without a refund.
- Results Not Guaranteed: Coaching services are intended to provide guidance and support, but results depend on your individual efforts and external factors. We do not guarantee any specific outcomes.
7. Intellectual Property
All content on the Website, including text, images, graphics, and logos, is the intellectual property of Vibrant Digital Media or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws. You may not use, copy, reproduce, distribute, or modify any content on the Website without our prior written consent.
8. User-Generated Content
You may have the opportunity to post reviews, comments, or other content on the Website. By submitting any content, you grant us a non-exclusive, royalty-free, worldwide, and perpetual license to use, display, and distribute such content in connection with the operation of our Website and services.
You represent and warrant that any content you submit is your original work, does not infringe the intellectual property rights of any third party, and is not defamatory, illegal, or otherwise harmful.
9. Limitation of Liability
To the fullest extent permitted by law, Vibrant Digital Media and its affiliates, officers, employees, agents, and licensors will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the Website or services, including, but not limited to, any errors or omissions in the content, or any loss or damage of any kind incurred as a result of the use of the Website or any services.
In no event shall our liability exceed the total amount paid by you for the services in question.
10. Indemnification
You agree to indemnify, defend, and hold harmless Vibrant Digital Media and its affiliates, officers, employees, agents, and licensors from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Website or services, your violation of these Terms, or your infringement of any third-party rights.
11. Privacy Policy
Your use of the Website is also governed by our [Privacy Policy], which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.
12. Termination
We reserve the right to terminate your access to the Website or any service at any time for any reason, including, but not limited to, your breach of these Terms. Upon termination, you must immediately cease using the Website and any services, and any outstanding payments will remain due.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. Your continued use of the Website or services after any changes constitute your acceptance of the updated Terms.
14. Governing Law
These Terms and any disputes arising out of or relating to your use of the Website or services will be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of laws provisions.
15. Dispute Resolution
Any disputes arising out of or relating to these Terms or your use of the Website or services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA). The arbitration will take place in Indianapolis, Indiana, and the arbitrator’s decision will be final and binding.
16. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Vibrant Digital Media
- Email: [email protected]
- Address: 10839 Teeter Ct., Indianapolis, IN 46236, United States
By using this Website or our services, you agree to be bound by these Terms and Conditions.